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Salesforce AI chatbot Agentforce hits general availability
Salesforce on Tuesday announced the general availability of its AI agent development platform called Agentforce. The offering is, in essence, a low- or
The executive recently referred to Microsoft’s tools as “Clippy 2.0,” comparing Copilot to Word’s polarizing anthropomorphic paperclip. Benioff accused the AI offers of inaccuracies and “spill[ing] corporate data.” Agentforce, it should be noted, is the successor to Salesforce’s own similarly branded Einstein Copilot. Included in Tuesday’s general availability is Agentforce Service Agent, a kind of self-service offering for customers.
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