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Salesforce CEO Benioff Says Microsoft's Copilot Doesn't Work, Doesn't Offer 'Any Level of Accuracy' And Customers Are 'Left Cleaning Up the Mess'


Salesforce founder and chief executive Marc Benioff has doubled down on his criticism of Microsoft's Copilot, the AI-powered tool that can write Word documents, create PowerPoint presentations, analyze Excel spreadsheets and even reply to emails through Outlook. In a post on X, he writes: When you l...

Salesforce founder and chief executive Marc Benioff has doubled down on his criticism of Microsoft's Copilot, the AI-powered tool that can write Word documents, create PowerPoint presentations, analyze Excel spreadsheets and even reply to emails through Outlook. Gartner says it's spilling data everywhere, and customers are left cleaning up the mess. I have yet to find anyone who's had a transformational experience with Microsoft Copilot or the pursuit of training and retraining custom LLMs.

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