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Salesforce CEO Marc Benioff Says Microsoft Copilot Has Disappointed Many Customers
Marc Benioff said Microsoft's Copilot AI hasn't lived up to the hype. The Salesforce CEO said on the company's second-quarter earnings call that its own AI is nothing like Copilot, which he said was unimpressive. From a report: "So many customers are so disappointed in what they bought from Microsof...
The Salesforce CEO said on the company's second-quarter earnings call that its own AI is nothing like Copilot, which he said was unimpressive. From a report:"So many customers are so disappointed in what they bought from Microsoft Copilot because they're not getting the accuracy and the response that they want," Benioff said. In response to Benioff's comments, Jared Spataro, Microsoft's corporate vice president for AI at work, said in a statement to Fortune that the company was "hearing something quite different" from its customers.
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