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Salesforce Chief Predicts Today's CEOs Will Be the Last With All-Human Workforces
Salesforce CEO Marc Benioff said Wednesday that current business leaders may be the last generation to manage an exclusively human workforce, as AI transforms the workplace. "We are really moving into a world now of managing humans and agents together," he told Axios. His company's Agentforce plat...
Salesforce CEO Marc Benioff said Wednesday that current business leaders may be the last generation to manage an exclusively human workforce, as AI transforms the workplace. "We are really moving into a world now of managing humans and agents together," he told Axios.His company's Agentforce platform, launched in September, has taken over many customer support tasks, prompting plans to move support staff into sales roles. Speaking to Axios at the World Economic Forum, Benioff dismissed Microsoft's AI CoPilot as disappointing and promised to defend his employees against discrimination amid political debates over corporate diversity programs.
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