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Salesforce launches Agentforce 2dx, letting AI run autonomously across enterprise systems
Salesforce's new Agentforce 2dx enables AI agents to work autonomously across enterprise systems without human prompting, promising significant cost savings and productivity gains for businesses.
Salesforce announced Agentforce 2dx today, a major update to its digital labor platform that enables autonomous AI agents to work proactively behind the scenes across enterprise systems without constant human supervision. The announcement comes at a critical moment in the evolution of AI agents, as enterprises move beyond experimentation toward deploying autonomous systems that can handle increasingly complex workflows without human intervention. “With Agentforce, we’ve built multiple AI agents that power various parts of our business, addressing every stage of the customer lifecycle,” said Elia Wallen, Founder and CEO at Engine.
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