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Salesforce launches Agentforce Testing Center to put agents through paces


Salesforce announced Testing Center, a platform that lets enterprises test AI agents responses without touching sensitive information.

Testing Center lets enterprises observe and prototype AI agents to ensure they access the workflows and data they need. Stokes said that right now, the Testing Center doesn’t have workflow-specific insights where developers can see the specific choices in API, data or model the agents used. Its responses are scored as pass or fail, allowing the agent to learn and evolve within a safe environment that human developers can control.

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