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Salesforce rolls out native generative AI within Slack: Here’s how it works
Salesforce says users from companies like SpotOn and Uber have used Slack AI to save about 97 minutes per week on an average.
Generally available starting today, the features empower users with built-in search and summary capabilities that make it easier for them to find the information they need in a matter of seconds. “These new AI capabilities empower our customers to access the collective knowledge within Slack so they can work smarter, move faster, and spend their time on things that spark real innovation and growth. To deliver these capabilities, Slack took public models from third-party providers and fine-tuned them to run in its own virtual private cloud – making sure no data leaves the platform.
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