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Sam’s Club’s AI-powered exit tech reaches 20% of stores


Sam's Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the store without having their purchases double-checked.

Amazon may be scaling back its AI-powered Just Walk Out checkout-free tech in its stores in favor of smart shopping carts, but Walmart-owned Sam’s Club says it’s turning to AI to speed up its own exit technology. The system works via a combination of computer vision and digital tech that captures images of customers’ carts and then verifies payment for the items in their basket. Before the technology was put into place, Sam’s Club members would have to queue up at the store’s exit to wait to have their receipts checked.

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