Get the latest tech news

Samsung confirms a software update wreaked havoc on older Galaxy smartphones

If you have an older Samsung Galaxy smartphone, you may want to hold off on the latest software update.

After downloading the update, the devices reportedly got stuck in a bootloop and never fully turn back on. Impacted devices can perform a factory reset to recover functionality, but that's not a perfect fix. In a statement sent to Engadget Friday, a spokesperson confirmed the issue: "We are aware that a limited number of Galaxy smartphones running on Android 12 are rebooting continuously during an update to the latest version of the SmartThings app," the spokesperson told Engadget.

Get the Android app