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Samsung soundbar owners report major problems after latest firmware update
If you own the Q990D, maybe turn off auto-updates for now.
The sheer number of reports on Samsung’s community forums, Reddit, and AVSForum confirm that something has gone very wrong with the premium Dolby Atmos system in recent days. The issue isn’t limited to any specific region, with customers in the United States, Austria, the Philippines, Malaysia, and other countries all sharing in the frustration. Customers say the soundbar has gone unresponsive and that none of the usual factory reset methods are working; affected units are also inaccessible via Samsung’s SmartThings app.
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