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Sanas taps AI to change call center workers’ accents in real time
The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm Markets and Markets found that the
“Max and Shawn’s friend, Raul, who had to return to Nicaragua to support his family, faced accent discrimination at his call center job,” Narayana said. “What sets Sanas apart is the company’s patented AI technologies, which recognize phonetic patterns and adjust them instantly while keeping the speaker’s unique identity intact,” Narayana said. Having raised over $100 million in capital to date, Sanas plans to build new “speech-to-speech” algorithms, expand to new regions, and “explore opportunities across industries such as healthcare, retail, andbeyond,” Narayana said.
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