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Say less in your emails, get more replies (2017)

This is a story of how a software company was able to start a conversation with 8x more of their users by cutting the length of their emails by 90%. You could set up a test of this method in less than an hour. The Problem One of the most

This is a story of how a software company was able to start a conversation with 8x more of their users by cutting the length of their emails by 90%. You can help them get more value from your software, learn how they use your product, hear their feedback, and demonstrate the quality and commitment of your support. Finally, run an A/B test and measure positive replies to this shorter email versus your original.

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