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Seam wants to make customer data accessible to every business user


Seam, a new startup from Okta veterans, wants to make it easy for any business user to access customer data using a generative AI interface.

And our mission is really to give anyone regardless of their technical ability, what we’re calling business users, the opportunity to use data to answer any questions they have,” company CEO and co-founder Nicholas Scavone told TechCrunch. The way they are doing that is via a generative AI, prompt interface that lets people ask questions about customer data and get answers back without understanding SQL queries. Generative AI systems offer the ability to turn a plain language query into SQL code automatically and return an answer.

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