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ServiceNow rolls out enterprise AI governance capabilities to accelerate production deployment


ServiceNow is looking to solve a key enterprise AI adoption challenge, with the debut of new governance capabilities to give organizations more confidence in AI outcomes.

Today, the company announced a series of new governance capabilities for its flagship Now platform designed to help increase confidence in enterprise AI usage. Barnes noted that with more autonomous AI agents, there is a greater need for robust governance, controls and human oversight to ensure the systems are operating as intended and within acceptable parameters. The governance tools and workflows provided by ServiceNow aim to help enterprises manage the risks and maintain the necessary level of control over these more autonomous AI systems.

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