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Sky Glass customers complain as TVs won't turn on

The company has apologised to Sky Glass and Sky Stream customers encountering issues.

"We pay a lot of money each month for the use of your services and understand at times faults happen, but 11 hours so far with no end in sight, it's not good," they wrote. Sky Glass is a smart TV that works over broadband and allows owners to stream content directly to their device - without the need for an aerial or satellite dish. Users have also been reporting similar issues impacting the Sky Stream "puck" that provides access to film and TV shows from apps including Netflix and Disney+.

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