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Slack adds AI-fueled search and summarization to the platform

Slack is embedding generative AI deeper into the platform with new channel summarization and AI-fueled search.

As an enterprise communications platform, Slack has become a de facto storage repository for institutional knowledge, but getting at that information has been challenging with conventional search tools. “The punchline to all of this is that now this new wave of generative AI capabilities allows us to extract a whole new set of meaning and intelligence out of all that analysis that has been created for years [on our platform],” Weiss told TechCrunch. Weiss says being able to summarize channel content helps employees catch up after time off, or simply avoid having to read a long thread to get the gist of the conversation.

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