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Slack AI Training with Customer Data
Slack's Terms and Policies, including privacy, Terms of Service, API terms, security, and more.
Machine Learning (ML) and Artificial Intelligence (AI) are useful tools that we use in limited ways to enhance our product mission. How Slack may use Customer Data (e.g. messages, content, files) and Other Information to update our services Working from the above principles, here are a few examples of improvements and privacy protective techniques that our product and analytics teams may use to develop, update and improve Slack: We use external models (not trained on Slack messages) to evaluate topic similarity, outputting numerical scores.
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