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Slack gets smarter: New AI tools summarize chats, explain jargon, and automate work


Slack launches comprehensive AI features including enterprise search and writing assistance as Salesforce challenges Microsoft's workplace AI dominance while blocking rival access to platform data.

Slack is rolling out an extensive array of artificial intelligence features that promise to eliminate routine tasks and turn the messaging platform into a central hub for enterprise productivity, marking owner Salesforce’s direct challenge to Microsoft’s workplace AI dominance. The announcements, set to roll out over the coming months, include AI-powered writing assistance embedded directly into Slack’s canvas feature, contextual message explanations, automated action item identification, and enterprise search capabilities that span multiple connected business applications. The AI writing assistance, launching soon within Slack’s canvas feature, will allow teams to automatically generate project briefs from conversation threads, extract action items from brainstorming sessions, and reformat meeting notes into structured updates.

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