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Slack wants to become the 'long-term memory' for organizations

Slack's CEO said AI will be infused into every aspect of the application, allowing users to address tasks and create new projects without ever leaving the collaboration and productivity platform.

Slack CEO Denise Dresser this week laid out what she sees as her company’s primary use for artificial intelligence (AI) in the future: making it easier for users to find key channel conversations and turn them into the basis for tasks and projects. Dresser pointed to an “evolution of skills” that has come with the adoption of the technology, including prompt engineering or the use of natural language processing to perform functions, such as the creation of software without traditional line-by-line coding. In terms of future innovations, Dresser pointed to the recently launched Slack Lists feature, which automatically captures the most important parts of channel conversations and surfaces them to users.

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