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Social platform X edits AI chatbot after election officials warn that it spreads misinformation

False information was about state ballot deadlines; chatbot now directs users to voting information website

Top election officials from Michigan, Minnesota, New Mexico, Pennsylvania and Washington sent a letter this month to Elon Musk complaining that the platform’s AI chatbot, Grok, produced false information about state ballot deadlines shortly after President Joe Biden dropped out of the 2024 presidential race. Since Musk bought Twitter in 2022 and renamed it to X, watchdog groups have raised concerns over a surge in hate speech and misinformation being amplified on the platform, as well as cuts to the staff that had been moderating content. Experts say the moves represent a regression from progress made by social media platforms attempting to better combat political disinformation after the 2016 U.S. presidential contest and could precipitate a worsening misinformation landscape ahead of this year’s November elections.

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