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Sonos CEO apologizes for disastrous rollout of new app
He promises frequent improvements through the fall.
Sonos has been steadily adding back missing features and functionality with frequent app updates, but the chorus of customer frustration isn’t going away. To that end, CEO Patrick Spence today published a letter that covers the progress Sonos has made with the new app — and what customers can expect in the near future. Since May 7, we have released new software updates approximately every two weeks, each making significant and meaningful improvements, adding features and fixing bugs.
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