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Sonos customers unleash frustrations over redesigned app in community AMA
The company says it’s working fast to restore lost features.
Many participants asked Sonos why it released an app that was nowhere near on par with the previous version in terms of functionality — even after, as The Verge has learned, private beta testers raised concerns with the state that the software was in before launch. As for the motivation behind the big visual overhaul, senior director of software development Diane Roberts said “the refreshed UI design is rooted in the needs that we’ve been hearing from our listeners for years. Sonos believes the new app’s customizable home feed does a superior job putting the most useful content and controls “immediately within thumb’s reach.” And the software stack has been modernized to take advantage of newer APIs, hopefully ensuring smoother system performance long into the future.
Or read this on The Verge
