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Sonos delays two new products as it races to fix buggy app

“Our number one priority is to make this right.”

But Spence quickly moved on to address the company’s ongoing app woes, which will have a negative impact on Sonos’ fiscal guidance for the remainder of 2024. Spence is sure to face a slew of questions about the company’s current predicament during an earnings call scheduled for 5PM ET. Last month, he issued an apology for the bugs, missing features, unstable system performance, and other problems that customers have encountered since the redesigned app first rolled out in May.

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