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Sonos says its controversial app redesign took ‘courage’

Missing features will return “in the coming months.”

In the days since, customers have complained about missing features like sleep timers, broken local music library management, and no longer having the ability to edit playlists or the upcoming song queue. “Redesigning the Sonos app is an ambitious undertaking that represents just how seriously we are committed to invention and re-invention,” said chief product officer Maxime Bouvat-Merlin. It’s reassuring that Sonos has a roadmap in place for improvements, but a lot of people have been wondering why the app had to be rolled out now — seemingly before it was ready for prime time.

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