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Sonos’ interim CEO hits all the right notes in first letter to employees
“This is not a time for Sonos to be stuck in limbo,” he says.
“There’s a tremendous amount of work in front of us, including what I’m sure will be some very challenging moments, decisions, and trade-offs, but I’m energized by the passion I see all around me for doing right by our customers and getting back to the innovation that is at the heart of Sonos’ incredible history.” Yes, that includes a long list of product leaks, but I’m far more interested in shining a light on all the frustrations caused by the new app — both for customers and staff — and the bad decisions that led Sonos off the tracks. There’s a tremendous amount of work in front of us, including what I’m sure will be some very challenging moments, decisions, and trade-offs, but I’m energized by the passion I see all around me for doing right by our customers and getting back to the innovation that is at the heart of Sonos’ incredible history.
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