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Sonos' new CEO Tom Conrad promises next-generation experiences

More focus on AI and software

We’ve dramatically improved our software products and recommitted to delivering the kind of premium experience our customers expect,” said Tom Conrad. The opportunity in front of us is enormous[,] and I’m so excited to move from rebuilding to imagining the next generation of experiences: more immersive, more intelligent, and more seamlessly integrated into our customers’ lives.” Since Conrad has been interim CEO, Sonos has added missing features back to its mobile app including queue editing, alarm snoozing, and creating speaker zones.

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