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Sony finally makes the PlayStation refund process easier, killing the support chat bot

Sony has pushed an update live to the PlayStation store that makes refunds considerably easier.

The requirements for a refund remain the same: only a product bought within the last 14 days is valid, and you can't have begun the process of downloading or playing it. Watch on YouTube It's a nice little update that should make those 2am reflex purchases of Detroit Become Human feel a little less rancid the next day. This comes alongside a selection of other improvements made to the PS Plus store as of late, including additional accessibility options and Apple Pay support.

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