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Spotify says it will refund Car Thing purchases


Spotify says it has quietly begun offering refunds for its soon-to-be-bricked Car Thing. The company told Engadget on Thursday that, as of last Friday, customers with proof of purchase can contact customer service and get their money back for the vehicle streaming device.

Some users claimed Spotify’s customer service agents only offered several months of free Premium access, while others were told nobody was receiving refunds. The suit accuses Spotify of misleading Car Thing customers by selling a $90 product that would soon be obsolete without offering refunds, which sounds like a fair enough point. It’s worth noting that, according to Spotify, it began offering the refunds last week, while the lawsuit was only filed on Tuesday.

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