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Sprinklr cuts 500 employees, citing underwhelming business performance


Sprinklr has cut 15% of its workforce — around 500 employees — due to business performance not meeting expectations.

Sprinklr, a U.S. firm providing a customer experience management platform to global brands, has laid off about 15% of its workforce — around 500 employees — due to business performance not meeting expectations, the company confirmed to TechCrunch. Last week, Sprinklr appointed former PwC partner Jan Hauser and former Lenovo CEO and C3.ai founding member Stephen Ward as new board directors amid its shifting focus toward developing AI-led experiences. Alongside Sprinklr, Workday, Okta, Sonos, and Cruise are among other companies announcing job cuts in recent days as businesses face challenges amid dynamic shifts.

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