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Square Enix launches new anti-harassment policy to protect its employees and partners from abusive fans

The company says it "will not tolerate harassment and will take action as necessary" when people get out of line.

Square Enix has announced a new " group customer harassment policy" aimed at protecting its employees and partners from harmful behavior and actions taken by its followers and fans. In 2023, Destiny 2 studio Bungie won a $500,000 award against a "racist shitstain" who harassed and threatened a community manager, and in 2024 issued permanent bans against players who aimed toxic abuse at one of its developers during a livestream. Colossal Order CEO Mariina Hallikainen also warned against growing toxicity among Cities: Skylines 2 players in 2024, saying the studio may have to "pull back our engagement" with the community if it keeps up.

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