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Starbucks forced to pay its baristas manually because of a ransomware attack on third-party software
A ransomware attack has disrupted a third-party software system that Starbucks uses to track and manage its baristas’ schedules, forcing the coffee chain to shift to manual mode to ensure its employees get paid properly, a Starbucks spokesperson said Monday.
Starbucks joins a growing list of companies disrupted by the hack of Blue Yonder, an Arizona-based cloud services provider that serves grocery stores and Fortune 500 firms. Cybercriminals extorted a record $1.1 billion in ransom payments from victim organizations around the world in 2023 despite US government efforts to cut off their money flows, according to crypto-tracking firm Chainalysis. Ransomware attacks are pervasive throughout the year, but the holiday shopping season can be a particularly opportune time for hackers to strike as companies rush to fill orders.
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