Get the latest tech news
Starbucks To Roll Out Microsoft Azure OpenAI Assistant For Baristas
Starbucks is piloting a generative AI assistant called "Green Dot Assist" to streamline barista tasks and improve service speed, with plans for a broader rollout in fiscal 2026. The assistant is built on Microsoft Azure's OpenAI platform. CNBC reports: Instead of flipping through manuals or accessi...
Starbucks is piloting a generative AI assistant called "Green Dot Assist" to streamline barista tasks and improve service speed, with plans for a broader rollout in fiscal 2026. CNBC reports: Instead of flipping through manuals or accessing Starbucks' intranet, baristas will be able to use a tablet behind the counter equipped with Green Dot Assist to get answers to a range of questions, from how to make an iced shaken espresso to troubleshooting equipment errors. Those ideas include automatically creating a ticket with IT for equipment issues or generating suggestions for a substitute when a barista calls out of work, according to [Starbucks Chief Technology Officer Deb Hall Lefevre].
Or read this on Slashdot
