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T-Mobile Insider Alleges Coercion and Retaliation Over T-Life App
T-Mobile’s T-Life app rollout is sparking backlash, with an insider alleging coercive tactics and retaliation against staff.
Summary: A leaked memo from a longtime T-Mobile employee alleges that the company is pressuring staff to push its T-Life app through deceptive tactics and retaliating against those who refuse. A leaked letter from a longtime employee accuses the company of using coercive tactics, data manipulation, and retaliatory firings in its bid to push its T-Life app onto customers. According to the employee, they are blowing the whistle on the shady practices that T-Mobile executives, store managers, and sales reps are doing in order to meet quotas and get the T-Life app into the hands of as many customers as possible.
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