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Tech Giants Are Scrambling to Comply With Emerging Right-to-Repair Laws | You're legally entitled to fix your own gadgets in California, Minnesota, and New York—but not all tech companies have gotten the memo.
You're legally entitled to fix your own gadgets in California, Minnesota, and New York—but not all tech companies have gotten the memo.
But until recently, companies selling electronic devices in the U.S. were under no obligation to provide their customers with the parts or information needed to perform even simple repairs, like replacing a battery. Report co-author Nathan Proctor told Grist that Sony’s customer service division suggested the researchers check YouTube or iFixit for repair information. An Apple representative declined to say which iPhone models will be affected by the change, or whether the company plans to extend this less-restrictive pairing process to other devices, like MacBook laptops.
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