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Texas AG accuses Meta, Character.AI of misleading kids with mental health claims
Texas AG Ken Paxton is investigating Meta and Character.AI over claims they deceptively market chatbots as mental health tools, raising concerns about child safety, data privacy, and targeted advertising.
Texas Attorney General Ken Paxton has launched an investigation into both Meta AI Studio and Character.AI for “potentially engaging in deceptive trade practices and misleadingly marketing themselves as mental health tools,” according to a press release issued Monday. “By posing as sources of emotional support, AI platforms can mislead vulnerable users, especially children, into believing they’re receiving legitimate mental health care. The Texas AG’s office has accused Meta and Character.AI of creating AI personas that present as “professional therapeutic tools, despite lacking proper medical credentials or oversight.”
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