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Texas AG to investigate Meta and Character.AI over 'misleading' mental health claims
Attorney General Ken Paxton is investigating Meta and Character.AI over their chatbots' ability to claim they're mental health professionals.
This is of particular interest in Texas, where the SCOPE Act places specific limits on what companies can do with data harvested from minors, and requires platform's offer tools so parents can manage the privacy settings of their children's accounts. For now, the Attorney General has submitted Civil Investigative Demands (CIDs) to both Meta and Character.AI to see if either company is violating Texas consumer protection laws. "The user-created Characters on our site are fictional, they are intended for entertainment, and we have taken robust steps to make that clear," a Character.AI spokesperson said when asked to comment on the Texas investigation.
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