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TfL's simple pop-up message led to a significant drop in paper ticket sales
Transport for London (TfL) has seen a drop in the sale of paper tickets after it made a small change to the ticket machines in London Underground stations.
What TfL has done is add a pop-up message on the ticket-selling machines, so if you try to buy a single or return ticket instead of a travelcard, it will suggest using a contactless card instead. Over time, as more National Rail stations are added to the contactless payments system, the ticket machines will be updated to include them in the messaging. To pick a random example, an off-peak trip from Paddington to Canary Wharf would cost £6.70 if buying a paper ticket but £2.80 if using contactless payments.
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