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The Affordable Connectivity Program Died—and Thousands of Households Have Already Lost Their Internet


The ACP provided affordable internet connectivity to low-income Americans. Since it expired in May, around 100,000 Charter subscribers have had to pull the plug.

The death of the US government's Affordable Connectivity Program (ACP) is starting to result in disconnection of internet service for Americans with low incomes. On Friday, Charter Communications reported a net loss of 154,000 internet subscribers that it said was mostly driven by customers canceling after losing the federal discount. Given that ACP recipients must meet low-income eligibility requirements, losing the discounts could put a strain on their overall finances even if they choose to keep paying for internet service.

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