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The average workday increased during the pandemic’s early weeks (2020)
-from-home employees whose days seem longer, with more meetings and emails than ever before, may find a new Harvard Business School study validating. An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average workday increased by 8.2 percent—or 48.5 minutes—during the pandemic’s early weeks.
An analysis of the emails and meetings of 3.1 million people in 16 global cities found that the average workday increased by 8.2 percent—or 48.5 minutes—during the pandemic’s early weeks. In the first large-scale analysis of digital communication early in the crisis, the team—Sadun; Jeffrey T. Polzer, the UPS Foundation Professor of Human Resource Management; HBS doctoral candidate Evan DeFilippis; New York University doctoral student Stephen Michael Impink; and former HBS research associate Madison Singell—studied aggregated, anonymous emails and meeting invitations of employees at 21,500 companies in North America, Europe, and the Middle East. Perhaps most striking: As researchers compared the time when people started sending emails and attending meetings each day and when they ended, they saw that the average workday lasted 8.2 percent longer, an extra 48.5 minutes.
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