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The brompton-ness of it all


process knowledge and such like

I realise I have a very bad track record for promising book reviews and then not doing them, but I am reading “Breakneck” by Dan Wang at the moment and it is very interesting on a lot of issues adjacent to this blog. To start with, here’s a lightly edited but basically verbatim chunk of the notes I took while speaking to Will Butler-Adams, the CEO of Brompton Bicycles, for the book I wrote with him a few years ago. [long digression, part of which ended up in the book, about how Brompton’s website ordering and customisation system, began as a quality control tool for the paint shop]

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