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The chief people officer of Yahoo says the company ditched formal performance reviews because it created unwanted ‘emotive moments’
“There’s this huge sense of anticipation that ends in deflation.”
Now the web services giant asks its 1,029 people managers overseeing the company’s employees, to create their own checks-and-balances system, with no set number of meetings required. Lisa Moore, the chief people officer for Yahoo, tells Fortune that the decision to cut out formal biannual reviews happened because of how much they were a letdown among workers. The company has an HR bot that sends out general supervisor assessments to employees twice a year, inquiring if they have had a recent check-in with their managers, if the conversation was productive, and if it’s helping them do their jobs better.
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