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The cost of interrupted work (2023)
You’ve likely read lots of blog posts stating that it takes 23 minutes and 15 seconds to get back to work after an interruption, context switch, or meeting. Thus, “do you have five minutes” ends up not only costing those few minutes, but instead about half an hour. But where does that number come from?
You’ve likely read lots of blog posts stating that it takes 23 minutes and 15 seconds to get back to work after an interruption, context switch, or meeting. Most of the posts mentioning the number refer to the paper The Cost of Interrupted Work: More Speed and Stress. The paper never goes into details regarding the recovery time between finishing the interruption and getting back to the original task.
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