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The Document Culture of Amazon (2021)
A look at Amazon's culture of writing and reading
I’ve been wanting to write this blog post for a while and Jaana’s tweet finally gave me the inspiration to share my thoughts. Depending on the meeting, the document could be a six-pager, a PR/FAQ, a one-pager about an idea, a narrative to help find a solution to a problem, or even a service review full of charts, graphs and bullet points. The discussions in meetings enable faster feedback loops, but the downside is they can limit the potential for asynchronous engagements if notes and questions aren’t captured in the document.
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