Get the latest tech news
The Elimination Strategy – Why More Makes Your SaaS Worth Less
The most valuable companies in the world aren't built by adding. They're built by eliminating. Not by giving customers more options, but by systematically removing every friction between them and what they want...
Taxi calls Payment handling Pickup uncertainty Route negotiations Price haggling Library visits Expert consultation Directory browsing Local limitations Information gatekeepers Waiting periods Physical visits Manual processes Multiple steps Required expertise
Or read this on Hacker News
