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The FTC is suing Live Nation and Ticketmaster over ‘illegal ticket resale’ practices
The United States federal government and seven states are suing Ticketmaster and its parent company, Live Nation Entertainment, for failing to crack down on ticket resellers, which is forcing customers to “pay substantially more than face value” for popular concerts and and events.
The Federal Trade Commission leveled a litany of accusations against Live Nation in its press release Thursday, including “bait-and-switch pricing,” where consumers often pay more than advertised, and said claims that the company imposes “strict limits” on ticket purchases are false since “ticket brokers routinely and substantially exceeded those limits.” The FTC claims that Live Nation and Ticketmaster’s practices violates an executive order signed during President Donald Trump’s first term in 2016, called the Better Online Ticket Sales (BOTS) Act, a law that allows the agency to take action against individuals and companies that use bots to buy concert tickets in bulk and resell them. The sky-high prices caused fierce backlash against Ticketmaster, the country’s biggest ticketing website and concert promoter,from lawmakerswho accused the company of acting as a monopoly.
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