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The Microsoft-CrowdStrike outage could spur a Big Tech trust reckoning and threaten tech giants' plans for AI | Experts warn the incident highlights the fragility of tech systems and AI's potential risks.
AI expert Gary Marcus said the IT outage should be a "wake-up call" to consumers about the risks of trusting Big Tech with AI.
The software issue occurred an update from cybersecurity firm CrowdStrike on Friday, and it resulted in a Microsoft IT outage that disrupted airlines, banks, retailers, emergency services, and healthcare providers around the world. Marcus, who has been critical of OpenAI in the past, told BI that could prove to be problematic with the current systems in place, and consumers are handing over enormous amounts of power to Big Tech companies and AI. The massive IT outage that rocked companies around the world highlights just how deeply intertwined society and the systems powering it are with Big Tech — and how a single misstep can trigger widespread chaos.
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