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The Oversight Board weighs in on Meta’s most-moderated word

The Oversight Board is urging Meta to change the way it moderates the word “shaheed,” an Arabic term that has led to more takedowns than any other word or phrase on the company’s platforms.

However, this policy ignores the “linguistic complexity” of the word, which is “often used, even with reference to dangerous individuals, in reporting and neutral commentary, academic discussion, human rights debates and even more passive ways,” the Oversight Board says in its opinion. In their recommendations to Meta, the Oversight Board says that the company should end its “blanket ban” on the word being used to reference “dangerous individuals,” and that posts should only be removed if there are other clear “signals of violence” or if the content breaks other policies. “We aim to apply these policies fairly but doing so at scale brings global challenges, which is why in February 2023 we sought the Oversight Board's guidance on how we treat the word ‘shaheed’ when referring to designated individuals or organizations.

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