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The state of EV charging in America: Harvard research shows chargers 78% reliable and pricing like the ‘Wild West’


New data-driven research led by a Harvard Business School fellow reveals a significant obstacle to increasing electric vehicle (EV) sales and decreasing carbon emissions in the United States: owners’ deep frustration with the state of charging infrastructure, including unreliability, erratic pricing, and lack of charging locations. Click to learn more!

One of the study’s main findings, discovered using customized artificial intelligence (AI) models trained on EV review data, is that charging stations in the U.S. have an average reliability score of only 78%, meaning that about one in five don’t work. Asensio and his team, supported by Microsoft and National Science Foundation awards, spent years building models and training AI tools to extract insights and make predictions from drivers leaving these reviews in more than 72 languages. With municipal, state, and federal governments all pushing to increase the number of electric vehicles on the road and decrease carbon emissions, experts agree that America will need more charging stations — a lot more.

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