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The two tech brands with the most satisfied customers might surprise you
Looking for a new TV, laptop, or even vacuum cleaner? The American Customer Satisfaction Index can help.
Among specific types of devices, desktop PCs earned a satisfaction score of 84, a gain of 2% from last year. "The effort to harness new technology, cater to growing customer demands, and compete with other global leaders has led to high ratings across nearly all the individual characteristics measured in the survey," ACSI said. The timeliness of the repair ranked slightly lower, while the courtesy and helpfulness of the technician were lowest on the list.
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