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The world is not quite ready for ‘digital workers’
CEO Sarah Franklin got such intense pushback on her company’s plans that she suspended them after three days
They’ve been introduced by companies like customer relationship management giant Salesforce and startups like Cognition.ai and Qualified to perform work in lieu of humans. The backlash – which even earned the post the dubious honor of being included in the “ LinkedIn Lunatics ” subreddit, was enough to force Franklin to suspend her company’s plans three days after her announcement. Even the AI-powered “digital assistants” mentioned above are known to be only capable of performing the most rudimentary tasks so far and – at least from what I hear from my clients and read in some surveys – most executives correctly view AI at its early age to be as untrustworthy as a toddler.
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